This listing is for: Shipping Upgrade from Priority or Express Mail from First Class Mail
We are truly grateful to you for supporting our small business. It means the world to us! ❤️
🇺🇸 USA ORDERS
USPS Standard Shipping: $4.95 or FREE on orders over $35 (3-8 business days transit time)
USPS Priority Shipping: $13.95 (2-6 business days transit time)
USPS Express Shipping: $30 (1-3 business days transit time)
🇨🇦 CANADIAN ORDERS
STANDARD CANADA: $15.95 (1-4 weeks transit time)
PRIORITY CANADA: $30.95 (1-2 weeks transit time)
EXPRESS CANADA: $47.95 (5-10 days transit time)
🌍 INTERNATIONAL ORDERS
STANDARD INTERNATIONAL: $19.95 (2-6 weeks transit time)
PRIORITY INTERNATIONAL: $42.95 (1-3 weeks transit time)
EXPRESS INTERNATIONAL: $74.95 (1-2 weeks transit time)
** PLEASE NOTE **
All of these estimates do not account for additional COVID related delays, and the average number of days may vary based upon destination.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 3 hours of purchase
But please contact me if you have any problems with your order.
Please contact me if you have any problems with your order.
Conditions of Return:
All items must be returned unworn in their original gift box to qualify for a refund or exchange. Postage and adequate insurance is the responsibility of the buyer. Please do not send anything back without notifying us first.
Please allow up to 10 days after we receive your exchange/ return for processing.
We require a signature upon delivery for all domestic Standard Shipping orders over $150 USD.
Standard shipping to the countries below has been unreliable. We highly recommend upgrading to Priority or Express Shipping:
Mexico, Saudi Arabia, Qatar, Russia, South Africa, China, Singapore, Greece, Italy, India
*** Important information for International Shipping***
For International orders over $200, we highly recommend upgrading to Priority or Express Mail.
Exact shipping times can NOT be guaranteed due to possible customs delays. Customs fees and charges have nothing to do with your prepaid shipping costs, and are not covered in your Etsy purchase. These are assessed directly by your country and the actual cost is determined at their discretion.
Please refer to our processing times!
Customization depends on the piece! In the listing description there will be instructions titled "HOW TO ORDER”.
This will give details on the information we need from you :)
All of our jewelry is individually packaged in a Delezhen branded jewelry box and we will happily include a gift note!
We never include a printed receipt, so your jewelry is ready to be gifted right out of the package :)
No worries!! Contact us right away and we will change the address on your shipping label.
If your order has already shipped, it’s too late to change the address at that point. If the package is returned to sender, we will reship it to an address of your choice.
If your billing address is entered incorrectly, not to worry! All billing and payment is handled through Etsy. If we receive an order, it means it was paid for.
Ordering the perfect size can be tough, but here is some info that can help:
Suggestions for Bracelets:
Petite - 6.5 -7"
Medium - 7.5-8"
Large - 8-8.5"
Plus size - 9"
Suggestions for Necklaces:
Petite - 15"
Small - 16”
Medium - 18”
Large - 20”
Plus size - 24 +"
Suggestions for Rings:
US 4 - Inside Diameter (14.86mm; 0.585") UK & Australia- H 1/2
US 5 - Inside Diameter (15.70mm; 0.618") UK & Australia- J 1/2
US 6 - Inside Diameter (16.51mm; 0.650") UK & Australia- M
US 7 - Inside Diameter (17.35mm; 0.683") UK & Australia- O
US 8 - Inside Diameter (18.19mm; 0.716") UK & Australia- Q
US 9 - Inside Diameter (18.89mm; 0.748") UK & Australia- R 3/4
US 10 - Inside Diameter (19.84mm; 0.781") UK & Australia- T 1
We are a busy little studio and just don’t have the woman-power to send individual photos of pieces before shipping. Sorry :(
However, if you have any particular specifications for what you would like, let us know in the "note to seller" section during checkout and we will do our best to make it happen!
We sure do!! If you see something you like but want it in a different variation, let us know!
We are happy to work with you to customize your order, from stones to chain and other variables.
Congratulations on your new addition!!! We are happy to add a new stone and leaf to your necklace. Send us a message and we will get you set up!
We are obsessed with quality and only use Sterling Silver and Gold-Filled chains.
Jul 13, 2021
Everything about my experience was exceptional. The artists, the personal service, the quality of the product, and the extra step to make sure I received my item in time for my vacation. Forever a customer! Thank you.
Jun 26, 2019
Very good and responsive customer service
May 10, 2019
The necklace is stunning! Great quality metal and stones. Seller was eager to work with me and had my order rushed in time for Mother’s Day. Highly recommend!